Survey Analysis of Ontario’s Integrated Employment Services: Experiences of Job-Seeking Social Assistance Recipients with OW/ODSP Person-Centered Supports and Employment Ontario Employment Services

Abstract

This report presents findings from an anonymous online survey conducted among nearly 1,200 recipients, primarily from Ontario Works (OW) along with participants from the Ontario Disability Support Program (ODSP), across Ontario. Conducted between July and December 2024, the survey involved a non-random, non-representative sample and aimed to collect user feedback on their experiences with OW and ODSP life stabilization (person-centered) supports, as well as Employment Ontario (EO) employment services since 2021.