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http://hdl.handle.net/11375/5606
Title: | When Americans and Canadians visit a city: cross-cultural contrasts in sources of tourist satisfaction |
Authors: | Muller, Edward Thomas McMaster University, Faculty of Business |
Keywords: | Business;Business |
Publication Date: | Dec-1990 |
Series/Report no.: | Research and working paper series (McMaster University. Faculty of Business) no. 355 |
Abstract: | <p>What aspects of the big city determine whether visitors to a city will come away with pleasant emotions and memories? The premise of this empirical study of 500 visitors to Toronto is that sources of tourist satisfaction are culture-dependent. American visitors are thrilled or disenchanted on the basis of their ability to walk and stroll about, the city's scenic beauty, opportunities for self-indulgence and standards of accommodation. Canadian visitors are less affected by such aspects than by the friendliness and helpfulness of locals, safety from crime, and social relationships. These distinctions arise from basic differences in national character.</p> |
Description: | <p>25 leaves : ; Includes bibliographical references (leaves 24-25). ; "December, 1990";</p> <p>This study was supported by Grant No. 494-85-0010 to the author from The Social Sciences and Humanities Research Council of Canada.</p> |
URI: | http://hdl.handle.net/11375/5606 |
Identifier: | dsb/64 1063 4944085 |
Appears in Collections: | DeGroote School of Business Working Paper Series |
Files in This Item:
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fulltext.pdf | 433.7 kB | Adobe PDF | View/Open |
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