Please use this identifier to cite or link to this item:
http://hdl.handle.net/11375/32281| Title: | Enhancing volunteer experience and retention at Distress Centre Halton: Program assessment and recommendations |
| Authors: | Pillainayagam, Jeanna Ademaj, Bleona Pathmaraj, Maduomethaa Rodriguez, Caroline Sudharshan, Anjana |
| Keywords: | Hamilton, community-engaged research, peer support, outbound call program, volunteering, evaluation |
| Publication Date: | Aug-2025 |
| Publisher: | Prepared by the McMaster Research Shop for Distress Centre Halton |
| Abstract: | In an ongoing effort to enhance volunteer engagement and support systems, DCH collaborated with the McMaster Research Shop to examine volunteer demographics, satisfaction levels with the volunteer program and the support they receive, and potential areas for the volunteer program’s growth/improvement. This was investigated using a comprehensive survey with volunteers and interviews with staff. This report summarizes our findings and offers an overview of how volunteers and staff perceive the volunteer program at DCH. |
| URI: | http://hdl.handle.net/11375/32281 |
| Appears in Collections: | Reports |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| McMaster Research Shop Report - DCH.pdf | 1.21 MB | Adobe PDF | View/Open |
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