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Information Systems Publications : [1] Collection home page

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Collection's Items (Sorted by Submit Date in Descending order): 1 to 1 of 1
Publication DateTitleAuthor(s)
2015Getting more value from the LibQUAL+® survey: The merits of qualitative analysis and importance-satisfaction matrices in assessing library patron commentsDetlor, B; Ball, K
Collection's Items (Sorted by Submit Date in Descending order): 1 to 1 of 1

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Author
  • 1 Ball, K
  • 1 Detlor, B
Department
  • 1 Business
Subject
  • 1 academic libraries
  • 1 customer satisfaction
  • 1 LibQUAL+®
Date issued
  • 1 2015
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