Please use this identifier to cite or link to this item:
http://hdl.handle.net/11375/5472| Title: | Efficiency, effectiveness and profitability: an interaction model |
| Authors: | Archer, Norman P. McMaster University, Faculty of Business |
| Keywords: | Productivity;Efficiency;Effectiveness;Office models |
| Publication Date: | May-1983 |
| Series/Report no.: | Research and working paper series (McMaster University. Faculty of Business) no. 203 |
| Abstract: | <p>In order to analyze the interdependence of efficiency, profitability and effectiveness, an analytical model is developed which treats efficiency and profitability as functions of effectiveness. Since both efficiency and profitability in turn depend upon value and cost, the analytical nature of these functions are also examined. An example of a multiple server system in an office environment is used to demonstrate the applicability of this approach to the study of office productivity problems, but the technique may also be used in analyzing and optimizing organizational productivity in general.</p> |
| Description: | <p>22, 6 p. : ; Includes bibliographical references (p. 20-22). ; Cover title.</p> |
| URI: | http://hdl.handle.net/11375/5472 |
| Identifier: | dsb/132 1131 4944155 |
| Appears in Collections: | DeGroote School of Business Working Paper Series |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| fulltext.pdf | 863.78 kB | Adobe PDF | View/Open |
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