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Please use this identifier to cite or link to this item: http://hdl.handle.net/11375/5332
Title: The business case for employee mobility support
Authors: Archer, Norman P.
McMaster eBusiness Research Centre (MeRC)
Keywords: Mobile;Wireless;Value proposition;Evaluation framework
Publication Date: Jun-2004
Series/Report no.: MeRC working paper
no. 9
Abstract: <p>Mobility is an aspect of many jobs, and the rapid evolution of electronic mobile solutions is presenting many opportunities to support employees in a broad range of endeavors. There is no framework currently available that provides a comprehensive approach to choosing appropriate mobile solutions, based on an objective evaluation of potential mobile applications in an organization. This paper builds a process framework for evaluating mobility business cases, including the activities of: defining the business goal or operational imperative; outlining mobile user groups and applications; technical considerations; potential mobility choices; implementation considerations; and evaluation of the ROI and other softer measures of the potential mobile application, compared with the existing application it will replace.</p>
Description: <p>12 leaves : ; Includes bibliographic references (leaves 11-12). ;</p> <p>This work was supported by a grant from the Natural Sciences and Engineering Council of Canada.</p>
URI: http://hdl.handle.net/11375/5332
Identifier: merc/28
1027
4943363
Appears in Collections:MeRC (McMaster eBusiness Research Centre) Working Paper Series

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