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|Title:||Comparing agencies' reports of consistency of provider to be achieved in home care service delivery under managed competition|
Woodward, Christel A.
Centre for Health Economics and Policy Analysis
|Keywords:||Continuity of Patient Care;standards;Delivery of Health Care;organization & administration;Home Care Agencies;standards;case reports;Home Care Services;standards;case reports;Managed Competition;Health Services Needs and Demand;Quality Assurance, Health Care;Community Health Services;case reports;Contract Services;case reports;Process Assessment (Health Care);case reports|
|Publisher:||McMaster University, Centre for Health Economics and Policy Analysis|
|Series/Report no.:||CHEPA working paper series 01-09|
|Abstract:||This study examined the components of the benchmarks used to monitor consistency of provider by home care agencies that competed for nursing and homemaking contracts in the Hamilton-Wentworth Community Care Access Centre. Comparisons of the impact of varying components of the benchmarks on provider consistency demonstrated that current benchmarks reveal very little about the extent to which consistency of provider will be achieved. Uniform standards must be adopted to allow for comparisons across the agencies.|
|Description:||Melanie Layton and Christel Woodward.|
Bibliography: p. 17
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|Appears in Collections:||CHEPA Working Paper Series|
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