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Publication Date | Title | Author(s) |
---|---|---|
2015 | Getting more value from the LibQUAL+® survey: The merits of qualitative analysis and importance-satisfaction matrices in assessing library patron comments | Detlor, B; Ball, K |
1-Apr-2017 | Digital storytelling and city cultural organizations | Detlor, Brian; McMaster Digital Transformation Research Centre (MDTRC) |
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