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| Publication Date | Title | Author(s) |
|---|---|---|
| Oct-1998 | MEMOS: a world wide web navigation aid | Head, Milena M.; Archer, Norman P.; Yuan, Yufei; McMaster University, Michael G. DeGroote School of Business |
| Jun-2000 | Privacy protection in electronic commerce - a theoretical framework | Head, Milena M.; Yuan, Yufei; McMaster University, Michael G. DeGroote School of Business |
| Sep-2002 | Online trust through humanized website design: research model and empirical study | Head, Milena M.; Hassanein, Khaled; Cho, Edward; McMaster University, Michael G. DeGroote School of Business |
| Feb-2001 | Matching customer expectations and perceptions in e-commerce | Archer, Norman P.; Head, Milena M.; Yuan, Yufei; McMaster University, Michael G. DeGroote School of Business |
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