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Publication Date | Title | Author(s) |
---|---|---|
Jun-1990 | Selecting a systems development approach for supplying computer based support for decision makers: a model and its validation by the Delphi technique | Archer, Norman P.; Dececchi, T.; McMaster University, Faculty of Business |
Jul-1991 | A dynamic service quality cost model with word-of-mouth advertising | Archer, Norman P.; Wesolowsky, George O.; McMaster University, Faculty of Business |
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