Browsing by Subject customer satisfaction
Showing results 1 to 2 of 2
Publication Date | Title | Author(s) |
---|---|---|
2015 | Getting more value from the LibQUAL+® survey: The merits of qualitative analysis and importance-satisfaction matrices in assessing library patron comments | Detlor, B; Ball, K |
Apr-2010 | Supply chain scheduling with delivery costs | Zhang, Rui |
Showing results 1 to 2 of 2