MacSphere Collection:
http://hdl.handle.net/11375/21407
2024-03-28T23:15:53ZLocal community digital literacy training
http://hdl.handle.net/11375/25935
Title: Local community digital literacy training
Authors: Detlor, Brian; Julien, Heidi; La Rose, Tara; Serenko, Alexander; McMaster Digital Transformation Research Centre (MDTRC)
Abstract: This working paper describes an exploratory research investigation of the factors affecting the success of digital literacy skills training offered by local community organizations, such as public libraries. The study investigates how public libraries and other community-based organizations can best deliver the digital literacy initiatives they provide to the communities they serve. Case studies of two public libraries and five community organizations in the Greater Toronto and Hamilton Area (Canada) were carried out. Data collection comprised: a) one-on-one interviews with administrators, instructors, and people who received training; b) the analysis of training documents; c) observations of training sessions; and d) a survey administered to clients who participated in these training sessions. Qualitative data analysis techniques identified a variety of factors that shape digital literacy training success. These factors include: i) organizing and training staff; ii) acquiring sustainable funding; iii) reaching marginalized populations; iv) offering training at convenient times to end-users; v) marketing the training; vi) sharing and adopting best practices; and, vii) collecting and analyzing performance measurement data. How these factors inter-relate, and how these factors differ between different types of end-users and different types of local community organizations were explored. From these findings, recommendations for practice on how to run successful digital literacy training programs are provided. Ultimately, the factors identified in this study will guide the development of several survey instruments that will be administered to public libraries (both administrators and clients) across Canada in order to gain not only a national picture of digital literacy initiatives offered by public libraries and other community organizations, but also to better understand how organizational and end-user considerations surrounding these initiatives impact digital literacy training success
Description: 43 p. ; Includes bibliographical references (pp. 30-31) ; "October 2020"; Acknowledgments: "This paper was kindly supported by a Partnership Development Grant (PDG) from the Social Sciences and Humanities Research Council of Canada (SSHRC). Partner organizations on the PDG comprised Hamilton Public Library (HPL), the Canadian Urban Libraries Council (CULC), the Canadian Federation of Libraries Association (CFLA), and McMaster University’s Office of Community Engagement. Thanks goes to the following Research Assistants whose help during the data collection and analysis process greatly facilitated the production of this work: Hannah Barrie, David Gerstle, Jodie Lobana and Mona Nasery. Thanks also goes to those who agreed to serve as research participants."2020-10-15T00:00:00ZDigital storytelling and city cultural organizations
http://hdl.handle.net/11375/21317
Title: Digital storytelling and city cultural organizations
Authors: Detlor, Brian; McMaster Digital Transformation Research Centre (MDTRC)
Abstract: This working paper describes a case study investigation of a city-wide digital storytelling initiative, called Love Your City, Share Your Stories (LYCSYS), led by two libraries and one municipal cultural department in Hamilton, Canada. Data collection comprised one-on-one interviews, document review, and participant observations with internal stakeholders from the two libraries and the municipal cultural department involved in the development and implementation of LYCSYS. Using Activity Theory as a conceptual lens, data were analyzed using grounded theory techniques. A variety of factors (e.g., motivations, goals, actions, tools, rules, divisions of labour) were found to shape digital storytelling outcomes. Congruencies – forces which promote stability and the carrying out of the digital storytelling activity – helped counterbalance contradictions and tensions that influenced change and the reshaping of the digital storytelling activity itself. Congruencies included cooperative partnerships, sufficient funding, senior management commitment/leadership, good governance, strong community support, and flexibility. Contradictions and tensions concerned the choice of cultural icons and stories, adherence to archival standards, the look and feel of developed outcomes, technical obstacles, and project management concerns. From this analysis, several recommendations are proposed for practitioners who plan to launch similar digital storytelling initiatives in their own cities. These recommendations emphasize the finding of a “sweet spot” in the development and implementation of a digital storytelling initiative led by city cultural organizations where congruencies mitigate any contradictions and tensions that may arise.
Description: 88 p.; Includes bibliographical references (pp. 85-88). ; "April 2017"2017-04-01T00:00:00Z