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http://hdl.handle.net/11375/5352
Title: | Toward a deeper understanding of drivers and enablers of transformational e-government: a multilevel perspective |
Authors: | Montazemi, Ali Reza Pittaway, Jeff J. Cocosila, Mihail McMaster eBusiness Research Centre (MeRC) |
Keywords: | E-Government;T-Government;Implementation;Transformation;Drivers;Enablers;IT governance;Alignment;Business process change |
Publication Date: | Jun-2009 |
Series/Report no.: | MeRC working paper no. 30 |
Abstract: | <p>The objective of this paper is to contribute to a deeper understanding of drivers and enablers of transformational e-govemrnent by examining its multilevel nature. Notwithstanding the contributions of research to date, our knowledge of transformational e-govemrnent remains fragmented: prior studies have attended to only a subset of pertinent drivers and enablers. To redress this lack, we draw on the extant literature to identify six dimensions representing twenty nine attributes that collectively represent a comprehensive view of drivers and enablers of transformational e-govemrnent. We undertook a multilevel empirical investigation using both qualitative and qualitative data to assess all six dimensions: external environment, information technology (IT) strategy, internal context, IT infrastructure, IT governance, and competent people. Our findings show that all six dimensions must be simultaneously aligned to achieve transformational e-govemrnent. The multilevel perspective advanced in this article offers rich opportunities for theoretical and empirical insights to better understand the drivers and enablers of transformational e-govemrnent.</p> |
Description: | <p>33 p. ; Includes bibliographical references. ; "June 2009."</p> |
URI: | http://hdl.handle.net/11375/5352 |
Identifier: | merc/8 1007 4943343 |
Appears in Collections: | MeRC (McMaster eBusiness Research Centre) Working Paper Series |
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fulltext.pdf | 928.88 kB | Adobe PDF | View/Open |
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